Grow Young Fitness Help Center

<div data-block="true" data-editor="3gmdm" data-offset-key="cmlkb-0-0" id="isPasted"><div data-offset-key="cmlkb-0-0"><span data-offset-key="cmlkb-0-0"><span data-text="true" style="font-family: Inter; font-size: 24px;">Here is the direct link to update your payment information securely for your online membership: </span></span><span style="font-family: Inter; font-size: 24px;"><a href="https://members.growyoungfitness.com/settings/cards" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;"><span data-offset-key="cmlkb-1-0"><span data-text="true" style="color: rgb(44, 130, 201);"><strong>https://members.growyoungfitness.com/settings/cards</strong></span></span></a></span></div></div><div data-block="true" data-editor="3gmdm" data-offset-key="7hlo-0-0"><p><br></p><p><span style="font-family: Inter; font-size: 24px;">When updating your card, you will click the 3 dots next to your default card and click on update card.</span></p><p><br></p><p><img src="https://attachments.gorgias.help/bgJ1Q6Q39y7vXKOM/hc/5k0Dw70gAV2voQAM/2025042216-f82a857d-b9ff-496e-96d7-da5626706030-screenshot%202025-04-22%20at%2010.53.10%E2%80%AFam.png" style="width: 692px;" class="fr-fic fr-dib"></p></div><div data-block="true" data-editor="9umv5" data-offset-key="epacf-0-0" id="isPasted"><br></div><p><img src="https://attachments.gorgias.help/bgJ1Q6Q39y7vXKOM/hc/5k0Dw70gAV2voQAM/2025042216-a336afe1-54f0-4e01-978d-0015739b7f64-screenshot%202025-04-22%20at%2011.01.52%E2%80%AFam.png" style="width: 481px;" class="fr-fic fr-dib"></p><p><br></p><div data-offset-key="7hlo-0-0" id="isPasted"><span data-offset-key="7hlo-0-0"><span data-text="true" style="font-family: Inter; font-size: 24px;">If you paid with PayPal, please login to your PayPal account to update your payment information.&#xA0;</span></span></div><div data-block="true" data-editor="9umv5" data-offset-key="7h1qv-0-0"><br></div>

When updating your card, you will click the 3 dots next to your default card and click on update card.

How do I update my card / payment information?

General Questions

How do I access the online workouts I purchased?

I can't sign in to my workouts. What should I do?

I need to reset my password. What do I do?

I never created a password for the program I signed up for. What do I do?

I never received my password reset email. What do I do?

Password Help/Logging into my Program

What are Deron's credentials?

Can I access my online workouts on different devices?

Do the online workouts contain closed captions?

Can I sign up over the phone or by mail?

Where can I purchase the exercise bands?

Where can I find the supplement recipes?

Can I uncheck all of my completed workouts at once?

How do I unsubscribe from emails?

Do you have a phone number?

Do you have free workouts?

What is Bloom Young?

What is your refund and cancellation policy?

Refund & Cancellation Policy

How do I view workouts on my TV?

TV Streaming Suggestions

My workout video keeps freezing, loading, or buffering. What should I do?

Technical Help

How do I sign up for The Founders' Club?

What is the Founders' Club?

How do I cancel my membership?

How do I join the private Facebook Community?

Where can I download The Founders' Club checklist?

Can I switch membership plans?

How does billing work?

Founders' Club Questions

What is the Chair Workouts for Seniors (Jump Start Program)?

What is included in the Chair Workouts for Seniors (Jump Start Program)?

Is the Chair Workouts for Seniors (Jump Start Program) a one-time purchase?

How long will I have access to the Chair Workouts for Seniors (Jump Start Program)?

Where can I download the Jump Start Weight Loss program checklist?

Chair Workouts for Seniors (Jump Start Program) Questions

How long are the workouts?

Are your workouts safe for me?

How do I progress through the workouts/program?

What workouts should I do?

What is the proper chair form?

What equipment do I need to complete these exercises?

Can I modify the workouts?

Can I repeat the workouts?

How do I use the exercise bands?

These are too easy! How can I make the workouts more challenging?

One side of my body is more dominant than the other. Is this normal?

Workout Questions

How do I add the Grow Young Fitness APP to my device?

Grow Young Fitness ICON vs. APP – What’s the Difference?

How do I make the videos full screen? (Apple Users Only)

How long do you stay logged into the APP?

Why can't I post a comment in the APP?

How do I access my settings on the APP?

How do I uncheck my workouts as complete on the APP?

Grow Young Fitness APP

Are you on social media?

Social Media

How do I update my card / payment information?Updated 3 days ago